Support@apexcustompackaging.com

Once you have paid or sent the complete amount of your order to the company and shared your order with artwork/file either in hard form or electronic form, and agreed upon the shared content, which is reviewed by the press department then the production speed and printing turnaround time starts. Placing an order on our website you can select the production speed which shows the no of working days from printing to the shipment. You should send your agreement to the proof before 10 am Central Standard Time (CT). The Company and employees try their best to provide you your products in time via shipping. In case of any delay, ApexCustomPackaging.com is not liable for any loss/damage done because of the delay in shipping. The customers accept that the company is not responsible for any delay because of the weather or custom issues which cannot be controlled directly by us. If there is problem with the printing process, the charges will be refunded although orders aren’t cancelled caused by delay in printing.

You decide to bill the entire amount in terms of custom duties and fees when shipped to respective locations. As a customer, it is your duty to clear amounts of custom for shipping the products outside USA. The company provides 10 to 12 days for shipping the product while 6-8 days for accelerated shipping (with 2-3 days for ground shipping) to any location within USA having no weight and quantity limit.  Shipping to the extra locations will cost you extra charges. The company is not responsible for the delivery transportation timings, and loss or damage which is done during the shipping. Legally the company is not to be blamed for any loss in shipping. Although this type of incidents can be bought into attention after 6 working days after the shipment If you provide us incorrect shipment delivery address or otherwise make error in submission of the complete delivery address, we will charge additional shipping and handling charges for re-shipment. 

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